BUYING

How do I know if an item is authentic?

Every luxury item undergoes a strict authentication process. If we're not fully confident in its authenticity, we won’t purchase it.
Do the listing photos show the exact product I'll receive?

Yes! We capture professional in-house photos of each item, so what you see is exactly what you'll receive.
What is your return policy

All sales are final. Please see our return policies for more details.
What should I do if there's an issue with my order?

If there is a problem with your order, please contact us. We would be more than happy to assist you with any questions or further necessary information.
Why was my order canceled?

We reserve the right to cancel an order prior to shipment. If you feel your order was canceled in error, please contact us.

SHIPPING

When will my order ship?

We process and ship your order between 1-2 business days.
What are your shipping options?

We offer standard and expedited shipping options. Shipping times and costs vary based on location and selected service at checkout.
Do you offer international shipping?

Yes, we ship internationally! Shipping rates and delivery times vary by country. Any customs fees are the buyer’s responsibility.
What should I do if my package is delayed or lost?

If your package is delayed or lost, please contact our support team. We’ll assist you in tracking it down or arranging a resolution.